The Pin-up Files
About art.com
Products
Art.com offers its customers a one-stop shopping experience where they can browse over 100,000 prints, posters, pre-framed art, photos and original art and photography with hundreds of new products added weekly. Art.com addresses every customer profile, from the college student looking for inexpensive wall posters to the decorator looking for high-end signed limited editions. The online design-it-yourself framing service gives customers creative control over their framed artwork by providing an endless spectrum of moulding and matting options. All of these offerings are extended to customers at discounted prices and a 100% customer satisfaction guarantee.

Packaging and Shipping
We are proud of our products and we make sure that your purchase is delivered to you in excellent condition - safely, securely, quickly. We work with top shipping services to guarantee your purchase is delivered right - or we will glad refund or replace your purchase.

Customer Support Team
We'll say it again and again. It's all about giving customers what they want. Art.com customer service team is knowledgeable and responsive to your questions, needs, and suggestions.

Corporate Overview
Founded in 1995, Art.com was built on the promise of the Internet. Over the past nine years, Art.com has become the dominant online player of a $35 billion industry. Fuelled by their own profits, Art.com experienced continued double-digit revenue growth over the past five years. The company's commitment to a customer focused business model has proven to be a successful strategy. In 2000, Art.com achieved a positive cash-flow from operations status- rare for an online retailer. With over a million customer orders placed, Art.com delivers on its promise to the millions of people who visit its website each month.

Art.com is successful because of its strong business model, diligent execution, and in-house technology built to serve specific business needs. The company's focus on superior selection, high quality, and excellent customer experience has enabled Art.com to become the leading direct-to-consumer e-tailer of prints, posters, photographs, pre-framed art, original art and photography and custom framing. Art.com is among the top most trafficked retail sites worldwide. The success of executing on the founders' vision has driven Art.com to become an industry leader and to receive numerous accolades. Most recently, these awards include being named the 23rd fastest growing technology company in North America by Deloitte & Touche in 2003, the distinguished StevieTM Award for Best E-Commerce Website in 2004 and an eTail award for Fulfillment in 2004.

Art.com's customer-centric people philosophy is a visible and critical component of the overall company strategy. The company's philosophy is grounded in the drive to meet individual customer needs. Customer focus is the primary core value of Art.com and is consistent throughout all of the company's strategies, plans, and actions. The customer pays our salaries and we never forget it! The entire Art.com team is committed to continually improving our customers' shopping experience. We accomplish this by offering advanced product search capabilities conducting constant analysis of site usability and maintaining a state-of-the-art production facility that allows for efficient production and delivery of customer orders.

Headquarters:
Art.com
10700 WORLD TRADE BLVD
SUITE 100
RALEIGH NC 27617
USA

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